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Returns & Exchanges

CAN I RETURN THE WALLPAPER?

Your wallpaper is custom made to fit your wall which means it can't be used on other walls, yet re-used on another wall. However, we have a 100% Happy Guarantee so if you are not satisfied with the wallpaper please contact us and we will send a new one or give you a full return. The 100% Happy Guarantee is valid 30 days from the order date and doesn't apply in a case of incorrect measurements. If you have questions or are not satisfied with your wallpaper please contact us and we will find a solution for you.

WHAT IF THERE IS A PROBLEM WITH THE WALLPAPER?

Printing wallpaper is an advanced process and on rare occasions, mistakes can be made. Always check the wallpaper before hanging it to ensure there are no production defects. If you find any flaws, please contact us before you start installing the wallpaper, and we will replace it with a new one, free of charge. In all events, the limit of liability for any fault or defect in the product shall be to a sum not exceeding the purchase price of the particular goods, and the seller shall not be held liable for any incidental or consequential loss howsoever arising. It is important that the provided instructions are followed to ensure the best results are achieved. We also recommend you use the supplied adhesive or an adhesive that is designed specifically for non-woven wallpapers.